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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carlos Urrea

April 22, 2025

5  out of  5
rating by Carlos Urrea
"Elizabeth Plaza is ,in my opinion, one of the best representatives that State FARM office in North Port has. Congratulation."
We responded:
"Isn't she the best?! Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Elizabeth Plaza at our State Farm office in North Port. We truly appreciate your feedback and we will be sure to pass this along to her! If you need any further assistance or have any questions, please don't hesitate to reach out!"
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D W

April 21, 2025

5  out of  5
rating by D W
"10/10 Melissa was a gem. Extremely good at her job and very knowledgeable and helpful. Kept the process running smoothly and is an excellent communicator. She’s a true asset to this business."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Melissa provided you with such a positive experience. Her dedication and expertise truly make a difference, and we’re glad to have her on our team. Your feedback means a lot to us, and we look forward to serving you again in the future!"
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Al Herrell

April 21, 2025

5  out of  5
rating by Al Herrell
"Fantastic experience. Very helpful in navigating my coverage!"
We responded:
"Al, thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience and found our team helpful in navigating your coverage. Your satisfaction is our top priority, and we’re here to assist you anytime you need. Thank you so much for taking the time to leave us this wonderful feedback, we look forward to serving you again in the future!"
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Meigs35O

April 16, 2025

5  out of  5
rating by Meigs35O
"Sam was amazing and helped me with everything I needed she was super polite and fun to talk to"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Sammie provided you with such great service. We strive to create a friendly and helpful atmosphere for all our customers, and it’s wonderful to know that Sammie made your experience enjoyable. We appreciate your feedback and look forward to serving you again soon!"
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Laci Laird

April 7, 2025

5  out of  5
rating by Laci Laird
"Andrew is fantastic, very experienced & great to work with!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience working with Andrew. His expertise and collaborative spirit always make a difference. We appreciate your feedback!"
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Allen Utke

April 4, 2025

5  out of  5
rating by Allen Utke
"Dear Dean: I would like to share with you our experience with State Farm on Friday, March 28, 2025. Al and I had stopped at a restaurant in Port Charlotte Harbor for lunch. Upon returning to our vehicle it did not start. Not having any friends or relatives in Florida set off a little panic. I took a chance that hopefully I would find someone in the office late in the afternoon. I was very happy when Felicia answered the call. She was EXTREMELY helpful. She facilitated everything for us and all we had to do is wait. The company she called arrived within a 1/2 hour. They were friendly, quick and got us back on the road quickly. It was a very painless experience because of Felicia taking charge and not telling us, oh just call this number. Great job to your team Dean! Guess the commercial jingle is true. Like a good neighbor State Farm is there!!! Thank you for being a really good company and having the great people to help. :) Sincerely, Lori Utke"
We responded:
"Lori, thank you so much for taking the time to share your experience with us! We're delighted to hear that Felicia was able to assist you during a stressful situation. It's wonderful to know that her efforts made your experience so smooth and painless. We pride ourselves on having a team that genuinely cares about our customers, and it’s clear that Felicia exemplified that commitment. Your kind words mean a lot to us, and we’ll be sure to share your feedback with her and the rest of our team. We're grateful to have you as part of the State Farm family, and we’re always here to help whenever you need us. Thank you again for your support! -Dean"
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Terry Marsh

April 2, 2025

5  out of  5
rating by Terry Marsh
"Elizabeth was very helpful, professional and easy to speak with. She's a keeper and deserves a raise 👏"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Elizabeth provided you with such a positive experience. We'll be sure to pass along your feedback to her and recognize her outstanding service. We appreciate your support and look forward to serving you again!"
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Andy Rando

March 26, 2025

5  out of  5
rating by Andy Rando
"Might be in real trouble, definite risk of buying Andrew McConville a beer."
We responded:
"Andy, thank you for your review! It sounds like you and Andrew had a fun time! We know Andrew feels most successful when he makes our customers feel right at home. He will be so happy to read your feedback! Cheers!"
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Dave Callaway

March 25, 2025

5  out of  5
rating by Dave Callaway
"Excellent service"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with our service. Our team works hard to ensure that every customer feels valued, and your feedback means a lot to us. We look forward to serving you again soon"
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Positivity Pam

March 25, 2025

1  out of  5
rating by Positivity Pam
"I had a very negative experience. They were recommended on Facebook but then tried to place me with Citizens after I said no multiple times."
We responded:
"Hi Pam— We’ve searched our records, and I don’t see notes of you interacting with my agency in North Port, FL. If there is a concern I can address, please give my office a call at 941-429-3326; 14506 Tamiami Trail North Port, FL 34287. Thank you. – Dean"
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Miosotis Aguayo Rios

March 22, 2025

5  out of  5
rating by Miosotis Aguayo Rios
"My family and I have been working with Dean McConville and his amazing staff such as Olga and Felicia for more than 10 years. We’ve consistently received their support, knowledge, and above all kindness. Thank you for always helping us and making us feel part of your family."
We responded:
"Thank you so much for your heartfelt review! We are truly grateful for your continued trust in Dean McConville State Farm and our team over the past decade. It’s wonderful to hear that you feel like part of our family; that’s exactly how we strive to treat all our clients. Your kind words about our support, knowledge, and kindness mean the world to us. We look forward to continuing to serve you and your family for many more years to come!"
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Ivette Hernandez

March 21, 2025

5  out of  5
rating by Ivette Hernandez
"I had such a great experience with this agency. Sammie was very helpful with providing my husband and I supplemental health quotes and making herself available to answer any questions we had and following up. We also had a great experience with Elizabeth, who presented us with information about a promotional offer on banking opportunities we didn’t even know were available at State Farm. We are extremely happy with the products they service for us and would recommend them to anyone looking for an agency that is focused on their clients needs. Kudos to this agency, you have a great team! 👏"
We responded:
"Ivette, thank you so much for your wonderful 5-star review! We're thrilled to hear that you had such a positive experience with Sammie and Elizabeth. Our team is dedicated to providing excellent service and ensuring that our clients feel informed and supported every step of the way. We're glad you found the supplemental health quotes and banking opportunities helpful. Your recommendation means a lot to us! If you ever have more questions or need assistance in the future, please don't hesitate to reach out. "
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Casey Kelch

March 20, 2025

5  out of  5
rating by Casey Kelch
"Great agency!"
We responded:
"Casey, thank you for your kind words! We're so glad to hear that you had a great experience with our agency. If you need any assistance or have questions in the future, feel free to reach out. We’re here to help!"
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Larry T

March 14, 2025

5  out of  5
rating by Larry T
"Stacy is super to work with. She is very knowledgeable about the product she is representing. She knows all the ins and outs. She serves you well."
We responded:
"Thank you for your wonderful review, Larry! We're so glad to hear that Stacy made your experience enjoyable and informative. Her expertise and dedication to serving our clients are truly appreciated. If you need any further assistance or have questions in the future, please feel free to reach out. We’re here to help!"
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Bruce Pelletier

March 14, 2025

5  out of  5
rating by Bruce Pelletier
"Very caring and knowlagable"
We responded:
"Bruce, thank you for your positive feedback! We're delighted to hear that you found our team caring and knowledgeable. Providing excellent service is our top priority, and we appreciate your support. If you have any questions or need assistance in the future, please don’t hesitate to reach out!"
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Keith Davis

March 14, 2025

5  out of  5
rating by Keith Davis
"Sammie is the best! She sat with me for two hours to renew my existing State Farm policies and helped me get the rest of my insurance policies moved over to State Farm. It was an undertaking but she was patient, very informative, and super friendly!"
We responded:
"Thank you so much for your kind words, Keith! We're thrilled to hear that Sammie provided you with such excellent service during your policy renewal and transition. We truly appreciate your trust in us and are glad to know that you had such a positive experience. If you have any more questions or need further assistance, don’t hesitate to reach out. "
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Ricardo Quintana

March 11, 2025

5  out of  5
rating by Ricardo Quintana
"Elizabeth is always attentive and professional when assisting me. She listens carefully, responds thoughtfully, and ensures that all my needs are met with efficiency and care. Her dedication and friendly attitude make every interaction pleasant and seamless. I truly appreciate her commitment to excellent service."
We responded:
"Ricardo, thank you so much for taking the time to leave Elizabeth this incredibly thoughtful review. We are so glad to hear about your experience with her here at the agency and that all of your needs were met! We are so lucky to have her on Team McConville! Thanks again for your feedback, and should you need anything, please don't hesitate to reach out!"
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Ed the Barber’s shop

March 10, 2025

5  out of  5
rating by Ed the Barber’s shop
"Buena servicio y amabilidad recomendable 100% gracias por su ayuda y atención."
We responded:
"¡Muchas gracias por tus amables palabras! Nos alegra saber que tuviste una experiencia positiva con nuestro servicio. Tu recomendación significa mucho para nosotros y esperamos poder ayudarte nuevamente en el futuro. Si alguna vez necesitas algo más, ¡no dudes en comunicarte con nosotros!"
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Julie St. Peter

March 5, 2025

5  out of  5
rating by Julie St. Peter
"I was shopping for car insurance and prefer to deal with local agents. When I called this office I had the pleasure of speaking with Melissa. Her level of commitment to provide the very best in customer service from the simplest question to in-depth knowledge for me to make an educated decision about my policy options was second to none! I also purchased homeowners insurance and the owner's son, Andrew, visited my home to take pictures and drop off my policy paperwork in person! Needless to say, I am very pleased with all the service I received... Truly exemplary! I highly recommend this agency to anyone looking for auto, home, life insurance and I believe some banking needs as well. Give them a call...I know you'll be pleased!"
We responded:
"Julie, thank you so much for your fantastic review! We are delighted to hear about your positive experience with Melissa and Andrew. Our team strives to provide the highest level of customer service, and it’s wonderful to know that Melissa’s commitment and expertise made such an impression on you. We’re also glad that Andrew was able to assist you in person; we believe that personalized service is key to building strong relationships with our clients. Your recommendation for auto, home, life insurance, and US Bank means a lot to us, and we truly appreciate you taking the time to share your experience! We look forward to assisting you in the future."
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Anthony Tartaglia Jr.

March 4, 2025

5  out of  5
rating by Anthony Tartaglia Jr.
"Working with Elizabeth on my auto policies and Boat policy Was an absolute joy. This agent is caring understanding and goes to bat for you. I can’t express really in words how wonderful it is to work with her, but I can tell you having a great agent is why I stay with State Farm the whole team there is wonderful, but she stands heads and shoulders above anyone I’ve ever worked with. If I could give her more than a five star, I would. Just the best!"
We responded:
"Thank you so much for your glowing review, Anthony! We are thrilled to hear about your positive experience working with Elizabeth on your auto and boat policies. It’s wonderful to know that her caring and understanding approach made such a significant impact on your experience. We truly appreciate your loyalty to Dean McConville State Farm and your kind words about our team. Elizabeth is indeed a standout agent, and we’re proud to have her as part of our team. Your feedback motivates us to continue providing the best service possible. If you ever need assistance or have any questions in the future, please don’t hesitate to reach out. Thank you once again for your support and for taking the time to share your experience!"
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George Brook

March 4, 2025

5  out of  5
rating by George Brook
"Courteous, understanding and efficient, repair company contacted me same day to schedule repairs."
We responded:
"George, thank you for taking the time to leave Dean McConville State Farm such a kind review! We're glad that everything was able to be taken care of so quickly and that you were met with understanding and kindness. Should you have any questions, feel free to reach out and we will assist you in any way we can!"
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Rai Anderson

March 3, 2025

5  out of  5
rating by Rai Anderson
"Crystal D Gross Is the Best Account Representative from customer Rai Anderson SHE DESERVES A RAISE “I only called in to talk about my policy to make sure I get a return on my life term policy and she told me about the “15 pay policy “ and discussed it and she sold me immediately ANDREW PLEASE GIVE HER A RAISE SHE IS AMAZING AND POLITE AND the BEST SALES REP IN TOWN."
We responded:
"Thank you so much for your wonderful review, Romie! We’re thrilled to hear about your positive experience with Crystal D. Gross. She truly goes above and beyond for our clients, and it’s fantastic to know that she was able to assist you with your life policy in such a meaningful way. We appreciate your feedback and are grateful for your trust in us. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Thank you again for sharing your experience!"
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Elliott Desvergnes

March 3, 2025

5  out of  5
rating by Elliott Desvergnes
"Sammie helped out a TON, and was able to lower our car insurance rates by almost half. Strongly recommend"
We responded:
"Elliott, thank you for your fantastic review! We're so glad to hear that Sammie was able to help you save on your auto insurance. It's always our goal to provide the best service and value to our customers. Your strong recommendation means a lot to us! If you need any further assistance or have questions in the future, please don’t hesitate to reach out. We’re here to help!"
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Ashley Billor

March 3, 2025

5  out of  5
rating by Ashley Billor
"Sammy was an absolute gem to work with. She was so patient and knowledgeable guiding me through the process. She made me feel like she truly cared and set me up with a great insurance premium! After our phone call, I felt very confident and happy with my choice. Thank you Sammy"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Sammie provided you with such a positive experience. Her patience and knowledge are truly invaluable, and it's great to know that she made you feel cared for throughout the process. We're glad you're happy with your insurance premium and that you left the call feeling confident in your choice. We appreciate your kind words and look forward to assisting you again in the future!"
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Donna Dettman

February 26, 2025

5  out of  5
rating by Donna Dettman
"Such a nice experience! Professional..kind...customer focused!"
We responded:
"Thank you so much for your fantastic review! We’re thrilled to hear that you had a nice experience with our team. Providing professional, kind, and customer-focused service is our top priority, and your feedback truly means a lot to us. If there's anything else we can help you with, please don’t hesitate to reach out. We look forward to serving you again!"